Frequently Asked Questions

Where can I buy your products? I used to be able to get it locally but now can’t find it.

You can purchase ACTIZYME through leading supermarkets (cleaning aisle) and hardware outlets (plumbing section) Australia wide. Click here to find out more. Unfortunately not all supermarkets and hardware chains stock all of our lines. If you used to get it at a particular store but now can’t find it, ask for either the STORE Manager or MERCHANDISE Manager, and ask them to order some in for you. If this doesn’t work call their head office, as only support from consumers (especially for Australian products) will keep these products on supermarket shelves.

ACTIZYME seems expensive when compared to chemical caustic drain cleaners.

It is more expensive than caustic chemicals (normally caustic soda but often sold under other brand names), but there is a price paid for using these dangerous chemicals. There is a real danger of caustic (alkaline) burning to skin/eyes etc and even an explosion risk in the drainage system itself depending on what other chemicals it mixes with in your drain. There is plenty of information about consumers being harmed by these caustic products as well as by explosions. If you Google ‘drain cleaner explosions’ you will see many consumer stories highlighting the danger. We believe the danger is so high that these products should not be allowed for general usage – even with all the warnings they contain.

ACTIZYME works better long term compared to other caustic based drain cleaners. Caustic products offer little residual effect and actually kill off any good enzymes/bacteria in your system thereby often leading to the return of unpleasant odours and subsequent blocking. They can’t be used in septic systems for this reason.

What pack sizes does ACTIZYME come in?

ACTIZYME comes in different pack sizes (in hardware outlets), but the main size found is 450g. This pack size is designed to last about 4-10 months (depending on usage) as a preventative and used as per pack directions. If you have a blockage, more will be required depending on the severity. Other pack sizes available are 100g ‘starter’ packs and 900g and 3kg ‘bulk’ packs.

How do ACTIZYME pellets compare with enzyme liquids?

It is often hard to compare prices and function with other enzyme liquid products as they are diluted with water. ACTIZYME is a pellet and as such is concentrated. To speed up action time you can make up an enzyme liquid solution from the pellets by soaking in water for 30 minutes then dose immediately. Should you prefer a liquid, we also manufacture ECOZYME B+ or Plumbers Mate which is available at bigger hardware outlets.

Are your products tested on animals?

None of our products have ever, nor will they ever be tested on animals.

Where can it be used?

ACTIZYME can be used safely pretty much anywhere. The enzymes themselves are naturally occurring throughout our ecosystem and even within our own bodies to help breakdown and digest proteins, grease, fats, vegetable matter and so on. Our saliva (Amylase) is one of the first enzymes in our digestive system used to begin the digestive process. Use in DRAINS, GREASE TRAPS, TOILETS (whether septic or sewer), in every area of the home and industry. Showers, kitchens, laundries, waste treatment areas, septic pits or wherever there is a drain that will gradually block up or smells that needs removing. See packs for dosage quantities.

Can Actizyme be used in dishwashers?

Yes – As there is normally a build up of organic waste in sumps of dishwashers, Actizyme works really well in digesting these quickly and efficiently to eliminate odours and ‘bad’ bacteria. Add 1/2 teaspoon straight into the base of the machine and run a cold or warm (not hot) water cycle.

How quickly will it act?

This depends on the level and nature of blockage. Normally you will notice some improvement within 24 hours, but it may be a few weeks for very blocked drains. Note that if ACTIZYME is used regularly the drains would normally not get blocked in the first place!

If the blockage is caused by a living tree root, you may firstly need to call a plumber or try killing the tree root using products like Rootox™ which then allows ACTIZYME to digest the dead wood.

If the blockage is caused by hair, it may take some time to be removed as hair breaks down slowly. It WILL help but may take some weeks to clear the blockage and need repeated application. It may be quicker to remove the ‘U’ bend under the sink and manually clear it. An ongoing ACTIZYME will keep it free from future blockages.

When is the best time to dose?

ACTIZYME is best dosed last thing at night or if you are leaving your house for holidays or long weekend etc. This allows the Actizyme to work by allowing the pellets to remain in the system overnight or longer. Repeat once a month or follow on pack instructions.

What about Septics?

ACTIZYME was originally designed to help septics work at maximum efficiency. Septic systems are especially prone to being ‘killed off’ by today’s nasty chemicals (especially the caustic drain cleaners and other anti-bacterial cleaners) and ACTIZYME helps boost the septics enzyme/bacteria system, allowing it to function well without any nasty odours. ACTIZYME also assists by keeping the absorption trenches clear of blockages.

What about if the water from the drains is used on the gardens?

Enzymes are a natural part of the ecosystem and as such are harmless to the garden. If anything, they will ensure a quicker conversion of soil and other leaf material into good garden compost.

Are enzymes safe for the environment?

Yes – the enzymes used in ACTIZYME are completely biodegradable and safe for the environment. In fact they are beneficial to the environment!

Australian made & owned with a money back guarantee!

For over 40 years ACTIZYME has been helping unblock drains and remove smelly odours. It was developed in Australia and is made and owned by an Australian-owned family company.