Frequently asked questions

FAQ

  • You can purchase Actizyme 450g Eco Enzyme Pellets through leading supermarkets (cleaning aisle) and select independent hardware outlets (plumbing section) Australia-wide.

    Unfortunately, not all supermarkets and hardware chains stock all of our lines. If you used to get it at a particular store but now can’t find it, ask for either the Store Manager or Merchandise Manager and ask them to order some in for you. If this doesn’t work call their head office, as only support from consumers (especially for Australian products) will keep these products on supermarket shelves.

  • We know it seems more expensive than caustic chemicals (normally caustic soda but often sold under other brand names), but we don’t think it is when all the facts are considered.

    Firstly, Actizyme works better long term compared to other caustic-based drain cleaners as it keeps your drains flowing freely and odour free. Caustic products work quickly but the price you pay is that they actually kill off any good enzymes/bacteria in your drains, which often leads to subsequent blocking and unpleasant odours – hence the cycle needs to be repeated again and again… Costing money. That’s also why caustics can’t be used in septic systems.

    Secondly, there is a big price to be paid in safety using these dangerous caustic chemicals. There is a real danger of caustic (alkaline) burning to skin/eyes etc and even an explosion risk in the drainage system itself depending on what other chemicals it mixes within your drain. There is plenty of information about consumers being harmed by these caustic products as well as by explosions. If you Google ‘drain cleaner explosions’ you will see many consumer stories highlighting the danger. We believe the danger is so high that these products should not be allowed for general usage, even with all the warnings they contain.

  • Actizyme Eco Enzyme Pellets come in different pack sizes (in hardware outlets), but the main size is 450g. This pack size is designed to last about 12 months (depending on usage) as a preventative and should be used as per pack directions. If you have a blockage, more will be required depending on the severity. Other pack sizes available are 100g ‘starter’ packs and 900g and 3kg ‘bulk’ packs.

    We also offer ECO-ZYME B+ in 5L quantities.

  • None of our products have ever, nor will they ever be tested on animals.

  • Actizyme can be used safely pretty much anywhere. The enzymes themselves are naturally occurring throughout our ecosystem and even within our own bodies to help break down and digest proteins, grease, fats, vegetable matter and so on. Our saliva (Amylase) is one of the first enzymes in our digestive system used to begin the digestive process. See our product page for more information about where to use.

  • This depends on the level and nature of the blockage. Normally you will notice some improvement within 24 hours, but it may be a few weeks for very blocked drains. Note that if Actizyme is used regularly the drains would normally not get blocked in the first place!

    If the blockage is caused by a living tree root, you may first need to call a plumber or try killing the tree root using products like Rootox™ which then allows Actizyme to digest the dead wood.

    If the blockage is caused by hair, it may take some time to be removed as hair breaks down slowly. It will help but may take some weeks to clear the blockage and need repeated application. It may be quicker to remove the ‘U’ bend under the sink and manually clear it. Dosing your drains regularly will keep them free from future blockages.

  • Actizyme is best dosed last thing at night or if you are leaving your house for holidays or long weekend etc. This allows the Actizyme to work by allowing the pellets to remain in the system overnight or longer. Repeat once a month or follow on pack instructions.

  • Actiyme was originally designed to help septics work at maximum efficiency. Septic systems are especially prone to being ‘killed off’ by today’s nasty chemicals (especially the caustic drain cleaners and other anti-bacterial cleaners) and Actizyme helps boost the septics enzyme/bacteria system, allowing it to function well without any nasty odours. Actizyme also assists by keeping the absorption trenches clear of blockages.

  • Enzymes are a natural part of the ecosystem and as such are harmless to the garden. If anything, they will ensure a quicker conversion of soil and other leaf material into good garden compost.

  • Yes – the enzymes used in Actizyme are completely biodegradable and safe for the environment. In fact, they are beneficial to the environment!

  • For over 50 years Actizyme has been helping unblock drains and remove smelly odours. It was developed in Australia and is made and owned by an Australian-owned family company.

Need help?

Actizyme Australia Pty Ltd
8 Elliott Rd, Dandenong VIC 3175

Phone: +61 3 8751 9768